.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Research Study Development Honor for AI Get in touch with Centers and also named an Innovator in pair of Aragon Analysis Entire world reports: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The business was realized as the best calculated provider in the artificial intelligence Representative Operating systems report.At the primary of Five9’s innovation is their eyesight for The brand new CX, where AI Professionals and also AI-empowered Human Representatives team up to provide hyper-personalized client adventures. The provider lately introduced new developments including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Analysis Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Representatives AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally called a Forerunner in The Aragon Research Entire World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has actually been named a victor of the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Connect With Centers. Furthermore, Five9 has been actually named a Leader in two Aragon Research Entire world files: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025. This acknowledgment coming from Aragon Investigation emphasizes Five9’s setting as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 report positions Five9 as the absolute most
important merchant ranked in
the report, identifying Five9 s strategic sight for AI-driven innovation in CX. At the primary of this particular innovation is actually Five9’s concept for The NEW CX where AI Professionals and also AI-empowered Person Brokers work together to provide hyper-personalized, uncomplicated client expertises. By enabling organizations to provide transformative client interactions while lowering prices and enhancing productivity, Five9 is specifying brand-new specifications for AI-powered options in the connect with facility market.
AI is actually foundational for developing extraordinary consumer adventures, as well as our team are honored to be pinpointed by AragonInvestigation as impressive for our initiatives to drive the smart connect with facility ahead, claimed Jonathan Rosenberg, Main Modern Technology Police Officer and also Director of Artificial Intelligence, Five9. Our focus has been actually, and will definitely remain to be, aiding services deliver those adventures with user friendly devices and abilities. With each brand-new development, our company take a breakthrough for each Five9 and for the market all at once.
The Aragon Investigation Advancement honor pinpoints companies leveraging lofty use modern technology to certainly not merely conform as markets change, yet to definitely disrupt and educate exactly how their markets will certainly grow. Five9 was officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards event.Five9’s dedication to development, specifically its eyesight for mixing AI Representatives and also AI-empowered Human Being Representatives, is actually establishing a brand-new requirement for how organizations can easily deliver hyper-personalized and seamless customer adventures, claimed Jim Lundy, Founder, CEO and also Lead Professional, Aragon Study. This award and report identification improves Five9’s commitment to providing artificial intelligence technologies for CX.
Previously this year, the company launched brand-new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that enhance the method companies approach CX, steering far better end results for each customers and representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, provides a comprehensive room of solutions to electrical power AI-elevated consumer expertises that supply better organization outcomes and also Carry Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized customer knowledge as well as additional inspired staff members, making every customer communication more hooked up, simple and easy, and also individual. Counted on by 2,500 +consumers and 1,400+ partners globally, Five9 unites the power of artificial intelligence, our system, and also our people to steer AI-elevated CX.To find out more, go to www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Scheduled.
The recognition of an Aragon Investigation award victor is not a recommendation through Aragon Analysis of any kind of merchant, product, or even company. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant honors carried out Five9( FIVN) gain in 2024 from Aragon Analysis? Five9 gained the 2024 Aragon Study Technology Honor for AI Connect With Centers as well as was actually named a Forerunner in two Aragon Study Entire world documents: AI Broker Platforms in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand new AI products did Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to completely transform consumer experience control.Exactly how does Five9’s( FIVN )BRAND NEW CX sight effect customer care? Five9’s brand new CX vision mixes artificial intelligence Brokers along with AI-empowered Individual Agents to deliver hyper-personalized, effortless consumerexpertises while decreasing expenses and strengthening performance.
What was Five9’s( FIVN) strategic opening in the Aragon Investigation Entire world 2025 file? Five9was set up as the best calculated seller in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, realizing their tactical sight for AI-driven technology in CX. When did Five9( FIVN) acquire the AragonResearch Study Development
Honor
?
Five9 was actually officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.